The CEM, CPFP and public fleet manager at Sarasota County in Florida, Ron Kennedy had been struggling with getting an adequate level of paper customer service surveys. After all, it does take a bit of effort and not all customers are inclined to respond. He wanted to change that and a very simple method was [...]
A company that prides itself on providing service, selection and value with ease, Flex Fleet Rental offers an array of 4x4 light-duty and medium-duty rental trucks to commercial operations throughout the United States. A dedicated team of truck rental professionals that considers customer service and satisfaction a top priority, we are considered a giant among [...]
A fleet truck can easily become overworked if it does not have the right engine and transmission combo, which can lead to high maintenance costs. It is also very easy to under work a truck because of a bad combination between the two, which means that more money than needed has been spent on the [...]
One of the biggest problems in the fleet industry is that many drivers look at their company vehicles as something they are entitled to use. Relatively few drivers treat their vehicles as a tool that helps them perform the job that they are hired for. This sense of entitlement has caused fleet drivers to become [...]
When refurbished tire bodies are bonded with new tread rubber, the process is called retreading. A process invented back in the 1900s, this is one of the most effective ways to make and sell high quality tires at a lower price point. The process has improved significantly over the past few years and retread tires [...]
There are many considerations truck fleets need to make when managing operational aspects of the company. One of the most important things that they need to focus on is compliance and safety while operating the fleet. While the Electronic Logging Devices may be one of the most dominant concerns regarding safety and compliance, there are [...]
Amid the myriad industries that rent light duty trucks, many are the perfect fit. Each industry, where it makes the most sense to rent trucks, are in construction of some type where business is done on a project basis. This is the key: project-based work. Cyclical Work Organizations that rely on project-based work understand their [...]
New trends in fleet remarketing? You bet. The wholesale remarketing trends for SUVs and CUVs have been strong, specifically with the number of auctions for them increasing. These new trends are making quite the difference for those making decisions in building fleets for their organizations. Let’s look at some of the most significant trends in [...]
Fleet managers have one of the hardest jobs in the fleet industry. Their input into the operational proceedings for the company can have a huge impact on the revenue generated by the fleet. Of course, they are the experts when it comes to managing the assets for the company. If you really want to provide [...]
Some fleets believe that cleaning their trucks is an expense they can do without. While we agree that it is an added expense, keeping your truck clean has more benefits compared to cost. The importance of having a clean truck cannot be emphasized enough. In fact, the matter is so important that there is an entire Recommended [...]
